CATEGORY

Skill

Problem Solving and the Art of the Reframe

This article was written by Leon Voon, Lead Designer & Co-Head at Experience Strategy Design, Government Technology Agency of Singapore, and was originally published on Apolitical, the global learning platform for government. It was originally published here in...

No Time for Trial and Error – How to Lead in a Crisis

Over the last year, we’ve found ourselves in a situation unfamiliar and nerve-wracking to all of us. The pandemic and its impact on people all across the continents have shown us the importance of...

How Feedback Can Help You Flex Your Problem-Solving Muscles

This article was written by Klaudia Bencze, Social Media Team Leader, European Committee of the Regions in Brussels, and was originally published on Apolitical, the global learning platform for government. It was originally published here in July...

How Public Servants Can Engage Unlikely Allies to Deliver Climate Policies

This article was written by Juan Azcarate, Deputy Director of Energy and Climate Change in Madrid City Council, and was originally published on Apolitical, the global learning platform for government. It was originally published here in...

How Can We Use Behavioural Insights to Engage People?

This article was written by Emma Sisk for Apolitical, the global learning platform for government. It was originally published here in August 2020. We’re featuring the article with kind permission by Apolitical. A majority of people across most OECD countries...

How to Overcome Opposition and Face Backlash

Convincing the “other side” of your idea can be exhausting and frustrating. And if you finally persuade the opposition and continue with implementation, there are still going to be people criticising your idea. How...

Better Together: How Cities Can Collaborate for Faster, More Effective Climate Action

This article was written by and for the C40 Knowledge Hub, which delivers cutting-edge insights and practical resources from leading climate cities for others working in city government. It was originally published here in September 2020. We’re featuring...

How to Advocate for Your Goals

On CityChangers.org, you can find several success stories about cycling advocates, effective car-free campaigns and people advocating for a more liveable neighbourhood. Advocating for your goal is a crucial skill in changing your city...

How to Make Your Project Inclusive

If change in your city is exclusive, it’s simply not good enough. Change needs to be beneficial for every single citizen in your city. As this is a complex issue and certain perspectives are...