Communication and Citizen Engagement Director with more than 20 years of experience helping institutions explain their urban policies in an innovative way. Extensive experience in marketing, public relations, media relations, and social media, with a focus on community engagement and stakeholder relations. Specialized in distilling complex information into a clear and compelling narrative. Over 200 urban projects implemented in areas such as sustainability, mobility, urban planning, architecture and maintenance of urban services (infrastructures, waste management, building works, parks, beaches, water, energy and air quality).